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Refund Policy
- Refunds are allowed within 15 days of receiving an item, provided it is unused, undamaged, and returned in original packaging.
- If an item is defective or not as described, Ruby Moon Shopping covers the full refund including return shipping costs.
- Refunds are processed within 7–10 working days.
- Certain items like intimate wear, perishable goods, or digital downloads may be non-refundable.
